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Material: PP cotton + Soft plush
Size: about 22 cm, 50 cm

Cute in shape, and easy to clean. The toy can be washed by hand, with soap and detergent, or with cold or warm water.
Suitable for bedrooms, living rooms, homes, offices, or any place you like.

1. Ordering and Product Information:

Q1: How can I place an order online?

A: To place an order online, simply browse our website, select the desired items, and proceed to the checkout. Follow the instructions to complete your purchase.

Q2: Can I modify or cancel my order after it has been placed?

A: Yes, if the order is under process, you can modify or cancel the order simply by contacting us. Once a tracking number is issued, we are unable to modify or cancel it. Please review your order carefully before confirming the purchase.

Q3: How can I track my order?

A: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website or the carrier's website to monitor the delivery status.


2. Shipping and Delivery:

Q4: What are the shipping options available?

A: We offer standard and express shipping options. The available choices and associated costs are displayed during the checkout process.

Q5: How long does it take to receive my order?

A: We pack and ship out orders within 2 business days. Delivery times vary depending on your location and the shipping method chosen. You can find estimated delivery times during the checkout process.

Q6: Do you offer international shipping?

A: Currently, we only offer domestic shipping within the USA. We do not provide international shipping.

3. Returns and Refunds:

Q7: What is your return policy?

A: Our return policy allows for returns within 15 days of receiving the product. Please visit our [Returns and Exchanges] page for detailed information.

Q8: How do I initiate a return?

A: To initiate a return, please contact us directly for instruction.

Q9: How are refunds processed?

A: Refunds are typically processed within 1 day after we receive and inspect the returned item. The refund will be issued using the same payment method used for the original purchase.

4. Contact and Support:

Q10: How can I contact customer support?

A: You can reach our customer support team via our "Contact Us" form on our website, phone, or email.

Q11: What are your customer support hours?

A: Our customer support team is available 7 days a week from 10:30 to 20:00 CST.

Enquiry about product?

Let us know abour your query!